Out of Hours and Emergencies
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you. You can now also access 111 online!
NHS 111 is available 24 hours a day, 365 days year. Free from landline and mobile and available online.
In case of a life-threatening emergency, please dial 999. Click here for 111 onlineDo it online
- The quickest and easiest way to order repeat prescriptions
- See parts of your health record, including information about medicines, vaccinations and test results
- Directly book appointments
Your Feedback Matters
You and your general practice
This guide tells you what to expect from your general practice (GP) and how you can help them, so you get the best from the National Health Service (NHS). More details can be found through the link below:
Complaints
Complaints should be addressed to our Practice Manager who will provide an acknowledgement that the complaint is received within 3 working days. Complaints should be made in writing. An investigation and/or staff meeting will occur to discuss the complaint in more detail and you will be notified in writing of the outcome and system changes that have occurred.
Latest News
We are moving to total triage on Wednesday 24th September!
9th July 2025What’s Changing? At Bowland Medical Practice, we’re introducing a new, simpler way for you to get the care you need. […]
World AMR (Antimicrobial Resistance) Awareness Week
14th November 2024Global IT issue affecting GP practices and pharmacies nationally
19th July 2024We are aware of a global IT issue which is affecting some primary care services in our region. It may […]