GP's run an appointment system for both doctors and nurses. There is set times for these appointments,. We will attempt to provide appointments at times that suit your schedule, however this may not be possible at all times.
You can make an appointment by telephone or by coming into the surgery. You will be offered an appointment with a doctor/nurse but we cannot guarantee that it will be with a doctor/nurse of your choice. The appointment may be in the form of telephone triage/consultation whereby a doctor will ring you with advice and or an appointment.
If you wish to see a particular doctor we cannot guarantee an appointment the same day.
If you cannot keep your appointment please let us know as soon as possible so that it can be given to someone else.
If you wish to speak to a doctor/nurse on the telephone, you can leave a message and contact number. It may take up to 48 hours for the doctor to return your call, as they are not all available every day. If your problem is more urgent please inform the receptionist.
Home visits take up a lot of time and are only for patients who are too ill to come to the surgery. If possible, please let us know that you need a home visit before 10.00am. The receptionist will ask for details about the problem, so that the doctor knows how urgent the call is.
Please note that home visits will be assessed by telephone by a clinician. The examination and treatment facilities are much better at the surgery. Please do not request a home visit for reasons such as lack of transport.
If you have a dental emergency please contact
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)
This practice is a training practice. All training practices must be accredited in order to ensure that the highest standards are maintained. This accreditation is carried out by doctors from the North Western Deanery and, on occasion, by members of the PMETB ( Post Graduate Medical Education and Training Board).
The PMETB sets the standards for all GP training posts in the UK and carries out a programme of accreditation visits to all areas in the UK, to ensure that its standards are being met.
You may get an appointment with one of our trainee doctors who are supervised by a designated doctor in the practice. If you have any concerns about being seen by a trainee doctor please let a memebr of staff know
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